Terms
Terms & Conditions
All orders placed with McNeil Racing Inc. (phone, fax, mail, or e-mail), either directly or through a dealer, constitute the acknowledgement and acceptance of all the conditions listed below:
Shipping
McNeil Racing Inc packs all products carefully to prevent damage during shipping. However, damage may still occur occasionally in transit. Buyer must inspect the packaging and the products inside ON SITE, AT TIME OF DELIVERY, OPEN THE PACKAGE & inspect carefully, then accept or deny the shipment, and if need be, notate any damages and/or irregularities such as crushed, torn, punctured, or broken parts on both the packaging and the product, on the freight bill or receipt at the driver’s presence. A signed receipt (Bill of Lading) without any notation releases the carrier as well as McNeil Racing Inc., from any further damage claim. Discovery of damages after a clear delivery becomes responsibility of the customer.
All damages must be notified to carrier AND McNeil Racing Inc within 24 hours. In cases of damage with proper notion on receipt, the carrier will determine whether to pay for the repair cost or replacement value of the damaged goods after damage inspection. Replacement value is the amount the buyer paid to McNeil Racing Inc and is not negotiable.
McNeil Racing cannot be held liable for any additional fees that may be incurred in the shipping process such as customs, duties, re-delivery fees, etc.
McNeil Racing assumes that the customer is giving us honest information regarding the status of destination address. If the shipment is invoiced as a commercial address, and is later determined to be a residential address (determined by the carrier), the customer will be liable for these charges. An invoice provided by the freight broker will be provided as evidence of these additional charges.
All shipping dates are approximate. Buyer is fully responsible for all shipping chargers, unless otherwise negotiated. Shipping to a residential address (as opposed to business address) may incur additional costs. Anything Shipped outside of the United States is handled threw the customer, not threw McNeil Racing. All shipments to Canada or Mexico or any other Border city towns will have to pay their own brokerage fees. McNeil Racing Does not pay brokerage fees through any border.
Returns/Cancellations
All cancellations will be charged a 6% fee to cover card processing fees. All cancellations requested over 3 days from initial order date are subject to a 20% restocking fee. NO REFUNDS AFTER 7 DAYS from order placement. NO refunds/returns/cancellations after 7 days. Our factory runs 7 days a week, 7 DAYS = 7 DAYS, "business days" are everyday!!!
Special orders cannot be refunded/cancelled. All fabricated parts are all sales final. There are no returns on fabricated parts (i.e: bumpers, 4 links, 3 links, i beams, skid plates, light bars). Shipping and handling fees are NOT REFUNDABLE( whether they have been shipped or not).
Warranty and Disclaimer
McNeil Racing Inc. is not responsible for any missed deadlines due to manufacturing or shipping delays. We recommend waiting until you are in possession of your order before scheduling appointments at the body/ paint shop. We will not cover any fees.
Items sold by McNeil Racing Inc, Inc. may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. Federal and State safety crash guidelines, McNeil Racing Inc is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, poor judgment, acts of nature, etc. All products are intended for off-highway use, and should be used for their intended purposes only. McNeil Racing Inc does not take responsibility of buyer installation, modification, and unusual stress of products. The buyer assumes all responsibilities for determining the suitability of the products.
Installation
All products require professional installation. All products require some level of modification for best fitment. Minor adjustments may be necessary as part of the installation process. McNeil Racing Inc. will not pay for any labor that is associated with the installation/prep work when installing fiberglass products. If the buyer wishes to paint the products, he or she must pre-fit the parts to the automobile before painting to ensure proper fit. The Fiberglass pieces are finished in a white gel coat. It is not a completely finished and paint ready part. McNeil Racing Inc. tries there best to insure the fiberglass body panels will come out the best. Some air bubbles may appear in the fiberglass panels. All hoods require hoods pins for safety. There are absolutely no returns on painted products.
Special Orders
All special orders require a minimum, non-refundable deposit of 50% of the sales total. If there is a cancellation by the buyer for any reason, the deposit is forfeited immediately. In addition, McNeil Racing Inc is not responsible for any late shipments. Buyer shall not be entitled to charge backs, reductions of price, or other offsets as a result of late shipment. If it is not in stock it is Considered a special order. Please allow up to 10 business days for the making of the parts.
Back orders
McNeil Racing Inc tries to maintain a good stocking level in order to prevent back orders. However, in case a back order is necessary, McNeil Racing Inc will ship the order as soon as parts become available. Back-orders must be cancelled within five days from when order is place, or before when the parts become available, whichever is sooner. Otherwise, the parts will automatically be shipped to the buyer. McNeil Racing Inc tries to ship regular, in-stock items the following business day. Please allow 7-15 working days for in-stock items to arrive. If parts are not in stock and we have to build the parts please allow 8-10 weeks to have us build the parts and get ready for shipping.
Payment
All shipments and orders must be prepaid at time of order.. No COD’s are acceptable. Payments can be accepted in the forms of money order, cashier’s check, VISA card, Master card, Discover & American Express. Company checks are accepted upon credit approval. International orders vary.
Defective Products
All products require professional installation. Minor adjustments might be necessary. These are normal bodywork prep and installation steps. Therefore it is NOT considered to be defective. Pictures are required to demonstrate true defects on the products prior to issue of replacement parts.
Returned Payment
McNeil Racing Inc will add a returned check fee for a returned payment. A returned payment is an electronic debit, payment check, or similar payment instrument, which is returned unpaid. We will add a $25.00 fee, over and above the amount of the original check. The fee will not exceed the amount permitted by law.